Proactive Customer Support
Turn reactive app store complaints into proactive resolutions. Get real-time webhook alerts the moment your app experiences a spike in negative sentiment.
ALERT: WEBHOOK_FIRED
Severity: High - Sentiment Dropped 12%
Topic identified: "Login Timeout"
REPORT: DIGEST_SENT
Daily Review Digest: App V2.4
84 New Reviews / 4.2 Average Avg
Never Miss a 1-Star Fire Drill
Support scaling requires automation. AppDataLayer integrates directly into your existing incident response pipeline (Slack, PagerDuty, Zendesk) via real-time webhooks whenever critical thresholds are crossed in the App Stores.
- ClickHouse Polling: Our background worker evaluates alert rules every hour so you don't have to build infrastructure to ping the App Stores.
- Multiple Trigger Types: Configure
sentiment_drop,volume_spike, ornew_negative_reviewrules directly via our/api/webhooksREST endpoints.
Claude / Cursor Agent (MCP Client)
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